In the File Explorer, click View, and then check Hidden items to view the folder. NOTE: If you can’t see the AppData folder, it’s because the folder is hidden by default. In the above path, “ C” is the drive where Windows is installed, and UserName is your user account name. Step 1: Open up the File Explorer and navigate to the following folder.Ĭ:\Users\UserName\AppData\Local\Microsoft\Outlook If the above method didn’t for you, you could fix the hanging issue by creating a new Outlook data file. The application should now start without any issues. Start the Outlook program again normally now. Outlook 2016 or Outlook 365 should open now without hanging. Step 3: When you see the Choose Profile dialog, choose a profile (if you have multiple profiles), and then click OK button.
Make sure you typed the name correctly, and then try again” error. Else you will get “ Windows cannot find Outlook.exe/safe. NOTE: Be sure to add a space between Outlook.exe and /safe. Step 2: Type Outlook.exe /safe and then press Enter key to open Outlook 2016 or Outlook 365 in Safe mode. Step 1: Simultaneously press the Windows logo and R keys on the keyboard to open Run command dialog.
