I then attempted to go through the steps to verify my account and was led off on a troubleshooting expedition that turned into a wild goose chase. Upon seeing this, I was momentarily freaked out, but then I remembered reading that Microsoft's account security verification process may occasionally require that you verify your security information. I then saw a toast pop-up in the upper right corner that informed me that the account was unavailable ( Figure A).įigure A My only hint that my Microsoft account needed re-verification came when I discovered that my Hotmail account was unavailable.
I was a bit concerned when I went check my Hotmail account using the Mail app on the Start screen and discovered that my Inbox was not up-to-date. The other day, I signed into a Windows 8.1 system that I hadn't used recently.